For pre-orders, it will take around 3-6 weeks to manufacture and then 3-7 business days within Canada and 5-10 business days to the United States. For pre-made orders, delivery times will vary depending on your chosen shipping method. Shipping will also take 3-7 business days within Canada and 5-10 business days to the United States. For international orders, the same rules apply; however, shipping will take 7-10 business days, more or less depending on the chosen shipping method.

You can track your order here: TRACK YOUR ORDER

Once you place your order for a pre-order item, you will be notified approximately every 7 business days about the status of your order. Pre-orders will usually take 3-6 weeks to arrive to us and will be shipped out to you as soon as possible.

All sales from Engraved are final, and we do not offer any money-back guarantees. We want you to be satisfied with your purchase, so please review our refund policy carefully before making a purchase. For more details, please refer to our refund policy.

For each product, there are sizing charts available in the description. Please refer to these charts to determine the correct size for your clothing.

Washing instructions can be found on the clothing labels. However, the recommended washing method is to wash inside out using cold water. Hand wash is preferred but washing machines are suitable. Air drying is also recommended to preserve your clothing pieces.